Labstamp System Support and Troubleshooting

Labstamp User Guide and QuickStart Guide

View or download the Labstamp System User Guide and QuickStart Guide online!  The User Guide is provided in both PDF and usable formats for insertion into laboratory standard operating procedures and study protocols.  If you would like to receive a printed copy of the User Guide or the QuickStart Guide, please email us at learnmore@somarkinnovations.com.

Click here to download User Guide:
word format


pdf format

Click here to download QuickStart Guide:
pdf format

 

Troubleshooting Your Labstamp System

If you’re experiencing problems with your Labstamp System, try the following:

  • Power off the machine. Wait 5 seconds. Then restart. If that doesn’t resolve the issue, please contact a SOMARK representative at 1-800-430-1243 or support@somarkinnovations.com.

Each Labstamp System comes with a 100% guarantee for 2 months following the ship date of your order. Please note this guarantee excludes physical damage caused by atypical use and consumables that you have purchased.

Click here to view videos on Labstamp System’s maintenance and troubleshooting >>

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